TND CARRPENTRY BUILDING & RENOVATION

Avoid!
Stay clear of this company. They are disgraceful and cannot be trusted.

Poor service
We have been trying to get hold of this company to return our deposit for months and months! And their response to others is that they are currently not working and have furloughed staff! So rather confused guys. Are you working or are you not? Not withstanding that we didn’t receive any email to advise us that you were closing due to the restrictions, actually it was to the contrary, we received an email on 7th January 2021 stating that the accounts team and the rest of the staff would be back on the 14th Jan! I think you are making it up as you go along! But look forward to hearing from you and receiving a full refund when you make your mind up as to which it is

Bad experience
We read all previous reviews when we decided to get our kitchen sprayed as they were very positive at the time. Unfortunately we could not get hold of them over the Christmas period after paying a deposit and when eventually we did get a phone call from someone I asked for colour samples and received a paint chart from paint shop. I then could not get hold of them again to book a date and sent several emails and left several messages to no avail. We have now cancelled our job and asked for refund of deposit as the reviews of late on here are awful but have been told we are not entitled to refund as out of cancellation period. I find this a bit rich seeing as the phone line on website was not working all over Christmas until 11 January and then we could not contact as no one bothered to reply to messages or emails. Not a good experience from our point of view.

Work unfinished
He left work unfinished and now just ignores all.call and texts. Do yourself a favour and avoid. Had to hire a real. carpenter to finish work